FAQ

FAQ

Who is entitled to rent accommodation?

The accommodation we make available in Zurich and Dietikon is exclusively for full-time students and doctoral students enrolled at one of the following institutes of (higher) learning in Zurich:

- UZH University of Zurich
- ETH Zurich
- Kantonale Maturitätsschule für Erwachsene (KME)
- Zurich University of the Arts (ZHdK)
- Zurich University of Teacher Education (PHZH)
- Hochschule für Heilpädagogik Zurich (HfH)
- ZHAW, School of Applied Psychology, School of Social Work and School of Engineering

The accommodation we make available in Thalwil and Dübendorf is exclusively for full-time students and doctoral students enrolled at one of the following institutes of (higher) learning in Zurich:

- UZH University of Zurich
- ETH Zurich
- Kantonale Maturitätsschule für Erwachsene (KME)
- Zurich University of the Arts (ZHdK)
- Zurich University of Teacher Education (PHZH)
- Hochschule für Heilpädagogik Zurich (HfH)
- ZHAW, School of Applied Psychology, School of Social Work and School of Engineering
- ZHAW Wädenswil

The accommodation we make available in Winterthur, Wädenswil and Richterswil is exclusively for full-time students and doctoral students enrolled at ZHAW Winterthur or Wädenswil.

Students in second-chance education are not entitled to rent accommodation.

What is a new tenant proposal?

The tenants themselves will choose their new flat mate. The new tenant have to hand-in in the new tenant proposal at our office 6 weeks before the contract will start. On expiration of this deadline, WOKO allocates the room.

Is there an age limit?

In compliance with the regulations governing the City of Zurich’s Jugendwohnkredit (fund for financing projects providing accommodation for young people), occupancy of the following properties is restricted to persons up to the age of 28:

- Altstetterstrasse 183
- Bächlerstrasse 44-46
- Bahnhaldenstrasse 9/11
- Bülachhof 1-3
- Bülachstrasse 1-11
- Cäsar-Ritz-Strasse 1-7
- Culmannstrasse 26
- Freilagerstrasse 90/92
- Gsteigstrasse 18
- Gubelstrasse 44
- Hochstrasse 108
- Leonhardshalde 15-19
- Max-Bill-Platz 11-15
- Meierwiesenstrasse 62
- Rebhüsliweg 1-5
- Tannenrauchstrasse 35

How much do rooms cost?

On average CHF 500 per month. The rents vary depending on location, size and furnishing of the rooms.
Doctoral students with an annual income in excess of CHF 26,400 pay a supplement of CHF 100 per room per month.

Damage and repairs to rooms or apartments?

Damage and repairs to accommodation properties that have a WOKO caretaker must be notified to the caretaker in writing by means of the Damage report form. The report form should be put in the caretaker's letterbox.
Damage and repairs to other properties should be notified direct to the house representative (HR).

Do I have personal liability insurance from WOKO in respect of damages?

No. All tenants are responsible themselves for the cost of repairs to rental property that they cause. We therefore recommend that you take out private personal liability insurance cover with the Schweizerische Mobiliar insurance company under special conditions (contact: Renato Cantieni, 044 217 99 79, renato.cantieni@mobi.ch).

How long can I stay after I have ceased to be enrolled as a student?

To enable us to make accommodation available as soon as possible to a new tenant who meets the letting conditions, we would be grateful if you would move out four months after you cease to be enrolled at the latest.

What about the duration of the tenancy?

WOKO’s own regulations stipulate a minimum tenancy period of 6 months and a maximum period of 8 years. The tenancy period for doctoral candidates is limited to a maximum of 2 years.
The maximum tenancy period of 8 years may be reduced as a result of the 28-year age limit for tenants at the following properties:
- Bächlerstrasse 44-46
- Bahnhaldenstrasse 9-11
- Bülachhof 1-3
- Bülachstrasse 1-11
- Cäsar-Ritz-Strasse 1-7
- Culmannstrasse 26
- Gubelstrasse 44
- Hochstrasse 108
- Max-Bill-Platz 11-15
- Rebhüsliweg 1-5

How long is the notice period?

In the case of letting agreements that are subject to termination, the period of notice that must be given is 2 months. Notice cannot be given for the end of December. The notice form must be filled out and signed by the majority of the flat mates and must be submitted to WOKO either by post or in person. If the notice form is not submitted in due time, it will be accepted for the next possible date only.

Are the rooms furnished?

Generally speaking, all WOKO rooms are furnished. A number of the smaller properties only have unfurnished or partially furnished rooms.

What does the house representative (HR) do?

The house representative acts as the contact person between the student tenants and WOKO. He is responsible for coordinating the autonomous administration of the property by its student tenants, informs them in respect of organisational matters and assists with any problems concerning keys. He receives appropriate remuneration for the duties he performs as HR.

What do I have to do when I move out?

Before a tenant moves out, the accommodation must be inspected by the HR or the caretaker. To arrange this, the departing tenant should get in touch with the HR or caretaker or should put his name down on the schedule list. Damage, inadequate cleaning, missing keys and furnishings are noted on the Check-out form and lead to deductions.

Am I allowed to keep a pet?

Dogs are not allowed. Other pets are allowed only with the written approval of the administration and if all fellow tenants agree.

When will my deposit be refunded?

The deposit will be refunded within 8-10 weeks after the contract officially has ended. Please mention your exact bank details on the move-out form during the room inspection.

Please provide us with the following details:

  • Name of the bank including address
  • BIC/SWIFT code
  • IBAN nr. (if this doesn’t exist in your country, please send us your bank account nr. instead !!)
  • Name & Address of the bank account owner

We can't pay back your deposit in cash.

How do I pay my rent?

Please use the orange payment slips you got with your letting agreement. We recommend to install a standing order or to make payments via e-banking from a swiss bank account. Without a swiss bank account you can use Western Union :

https://student.globalpay.wu.com/geo-buyer/woko

Student ID can be requested via e-mail.

We can't accept cash payments at the WOKO office.

The rent is payable monthly in advance per the first of the month. A reminder fee of CHF 25.- will be charged in the event of a delay in payment.